But that don't change the way I feel about you...

Nothing like spending a couple hours of your Saturday waiting in queue at the Apple Store Genius Bar.

The iPod in Katie's iPhone had gone all kinds of wonky freezing on every song while playing in shuffle mode. We restored it to factory settings, reinstalled, rebooted, re-everything... and nada.

And while it took a while to finally have somebody help us (BUSY is an understatement), they actually helped. They ran a simple diagnostic on it and, despite getting the "all clear," replaced her iPhone completely. 

Apple, unlike Best Buy, helped.

Apple, unlike Best Buy, didn't turn us away.

Apple, unlike Best Buy, didn't infer I was a liar.

Apple, unlike Best Buy, didn't leave me with a sour taste in my mouth.

Apple, unlike Best Buy, will continue to receive my business.

I got a couple books signed the other day. Pretty cute kids books by Tom Angleberger titled The Strange Case of Origami Yoda and Darth Paper Strikes Back. 

They're fun and I'm really glad that Tom signed them despite the fact I couldn't attend the event in person.

Thanks, Tom. Looking forward to reading the books.