Everything's coming to a grinding halt...

And Kevin spoke, saying unto the world, "let Friday be a half day."

So it was said, and so it was done.

For Kevin, anyway.

Yeah, today I left work at noon because of that ridiculously huge range of hours during which utility technicians may or may not actually arrive at my house to do some work.  Ever since we upgraded to the higher of the two speeds of DSL service through SBC, our connection has been wonky, to be nice about it.

Sometimes it works great, sometimes it works terribly, sometimes it doesn't work at all.

And the service is the only thing that could possibly have gone wrong as I have made no changes whatsoever to my computer.  No new software, no new files, no nothing.  I upgraded the OS approximately six months ago but it worked fine with the low-end DSL that we had for the first 10 months living in our townhome.  That DSL worked GREAT!  In fact, I was so happy with the service that I wholeheartedly recommended SBC DSL service to anyone and everyone I knew. 

Now, not so sure.  They ran a line check from the SBC service office and the first test came back negative (read: it all worked for them, so it looked negative for me).  The second test said that I was not receiving optimum connection speeds on my DSL.

Well, duh.

Hence why I called customer service in the first place.  Morons.  Do you really think I enjoy the realization that dial-up service worked faster than this "high-speed" DSL? 

No, I'm not completely trashing SBC yet.  For 10 months, I was completely satisfied with the service.  Now, if they tell me that they can do nothing or that the solution isn't compatible with Macintosh, just read as I trash talk them from here to eternity. 

I don't think it'll be a problem though.  They should be able to fix it.  And I'll soon be back up to snuff surfing and posting from home.  Hopefully.

If not, I'll be trick or treating the local SBC office.

Previous Post

Cause to me everyday is Halloween...

Oct 27
This is it, folks... The All Hallow's Meme. And please be honest in your answers. We're all friends; we won't report each other to their respective authorities. I'll list all the questions first, and follow up with my own answers...
Next Post

Everything's coming to a grinding halt... (Part II)

Oct 29
As you all know, the Lord Kapgar decreed yesterday a half day so that I may wait anxiously at home for the SBC DSL service technicians to arrive and fix my home connection. But they never came. Around 4 p.m.,...


You can follow this conversation by subscribing to the comment feed for this post.

Johnny C.

I think all cable companies suck. We had issues with comcast for the longest time. I think it follows my buddy around. He always has issues, but then again he also has a Mac. Cable companies have the hardest time figuring them out.

Good luck with it!


Don't go dissin' the Mac!

But yeah, you're right. Despite the fact that Mac OS is based on a Unix system which makes it one of the easiest to diagnose and fix when it comes to problems, they still claim they have trouble with them. It is not that difficult, people. Really. Honestly.

The comments to this entry are closed.