Okay, Comcast, you're really starting to piss me off.
Not your cable services so much. The quality's been fine and we've had little to no downtime on our service. Sure your pricing could use some help. I'm hoping this digital conversion will make that better because, ideally, we'll no longer need to pay extra for HD content since that will be the rule as opposed to the exception.
No, my problem is with your HD DVR. Oh it frustrates me so. And I think our two-year-long courtship may soon come to an end if we can wrangle a deal to our benefit.
You see, until we got our plasma TV and HD broadcasting, we were devoted TiVo users. However, HD broadcasting takes up four times as much space as regular programming on a TiVo and, since the HD TiVo was about $500 at the time, we settled for the Comcast variant. Small monthly fee and we don't have to buy it outright. Sounded ideal.
But the box is SLOW to react, difficult to program, catches all copies of a show even when I set it to "New Episodes Only," shuts off whenever it damn well feels like it, doesn't have a trash bin from which we can recover deleted programming, and doesn't have that cool few-second rewind that TiVo does after fastforwarding through a commercial break.
But the proverbial straw that broke the camel's back? It has begun to spontaneously delete programs off the box that we haven't yet watched. Last night, we got home and were going to watch the second part of The Last Templar (stop laughing) from Monday night, only to discover that it, along with the first four episodes of the second season of Damages, were all gone. There were others, too, but we can't remember what they were. And, to boot, there were five copies of the exact same episode of The Closer on there. AGAIN, we set that program to only catch new shows and this was one we had already recorded and watched and deleted. To make things even weirder, those four episodes were marked with times like 86, 32, 79, and 91 minutes even though the episode was only 60 minutes.
What gives, Comcast? Why is your product so inferior?
Well, guess what? We have an old TiVo that is due for service at Best Buy before the warranty expires (just found the paperwork) and, if we can make it happen, we hope to be able to swap it out and pay a little extra to upgrade to the HD TiVo that is now $200 less, hella more reliable, and will give us back our cute little TV dude. We miss him. Can he ever forgive our betrayal?
Totally Unrelated Aside (TUA): Well hell, Shiny does my blog better than I do.
He's calling it Plagiarism Week '09. I'm calling it a tryout. And he wins. My blog is yours, Shiny. Enjoy!
(bet he didn't see that one comin'.)