Nathan had an orthodontist consultation. This is the first of two consultations we have scheduled to deal with a tooth that has refused to come loose for a couple years. better to have two opinions and the consults are free.
So we went to the first appointment tonight. In preparation, I filled out four online forms for Nathan so we wouldn’t waste time in the office doing it.
Upon arrival, the receptionist tells me I need to fill out “some forms.” The same forms I filled out online. I told her so. She did around and found them. But then she confirmed some information anyway.
We are taken back to a consult room where a technician gets Nathan in a chair for another technician to take photographs of his mouth while she asks us some clarifying questions… the same questions the receptionist asked us five minutes previously.
Then the doctor comes in and tells us she can’t really tell us anything because their x-ray machine broke down earlier that day and won’t be fixed until Friday.
Seriously? You couldn’t have called us before we bothered making the 25-minute drive out for nothing? What purpose is there for this consult without a functioning x-ray?
We have a follow-up appointment in two weeks and I didn’t even want to do it anymore. And most of the people we’ve shared this with have agreed.